Last Updated: January 11, 2026

Our Commitment

The Residential Heating Ventilation Contractors Association (RHVCA) is committed to providing a respectful and accessible environment for all our members, partners, and the public. We believe in integration and equal opportunity and are committed to meeting the needs of people with disabilities in a timely manner. We strive to ensure that every individual has the same opportunity to access our association’s information and services, and we are dedicated to removing barriers to inclusion.

Accessible Information and Communications

We provide our public information—including association bylaws, membership details, industry reports, and event registration forms—in accessible formats or with communication supports upon request.

If you require any information from our website in an alternative format, please contact us. We will work with you to provide a format that meets your specific needs. This includes, but is not limited to:

  • Large-print versions of industry documents or brochures.

  • Text transcripts or closed captioning for video resources.

  • Alternative digital formats for complex charts or tables.

Feedback Process

We welcome feedback on how we provide our information and services to people with disabilities. Your input helps us identify and remove barriers to ensure a better experience for our members and the community. If you have any questions or would like to provide feedback, please reach out to us:

  • Email: info@rhvca.com

  • Phone: (905) 264-9967

  • Mailing Address: 21 Roysun Road, Unit 14, Woodbridge, Ontario, L4L 8R3

We take all feedback seriously and will respond to your inquiry within 3 to 5 business days.

Notice of Temporary Disruptions

In the event of a planned or unexpected disruption to services or facilities (such as website maintenance or temporary closure of our administrative offices), we will provide notice as soon as possible. This notice will be posted on our website and, where appropriate, communicated directly to our members. The notice will include:

  • The reason for the disruption.

  • Its anticipated length.

  • A description of alternative services or contact methods, if available.